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Every time a customer submits a question when you’re not there, Chatra stores their email to use in your future marketing efforts.
In fact, 72% of consumers prefer to receive communication via email. Over 68% of shopping carts never make it to check out.
I would recommend Chatra to anyone who is interested in taking their online presence to a new level with chat functionality.
Absolutely amazing app that looks beautiful on your site and is easy to set up.
For small businesses, each potential customer matters and every single contact is important. It creates a more personal exchange, and I feel not only are more browsers becoming buyers, but they are happier with the service and will become repeat customers.
Better communication can not only make a sale, but help you to connect with clients in a more personal way. Very happy that I installed this app and I do not hesitate to recommend it or the team behind it.
When offline, be accessible via messenger and reap benefits of direct, conversational communication without the strain of being online 24/7.
Use them to collect actionable feedback, build your email list, identify common problems and get a deeper understanding of what your customers really want. Lots of my customers are using it to get in touch with a “quick question” that may not have otherwise been emailed.
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Browse Marketplace Ed Kushins Home “Home Exchange is using the integrations with Google Analytics, which allows for a more in-depth look into the visitor base, and Facebook, which lets visitors login to chat with their Facebook accounts.” Henry Reith Infiniti Telecommunications “Adding Live Chat to our Magento store was easy!